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Scrolling past unavailable products to get to active products

Order unit scopes are applied to all products.

When placing an order the reps need to scroll past all the unavailable products to get to the available ones.

On the app it is possible to sort the products by name to sort the active products to the top of the order page.

However, on the web interface it's not possible to do this.

You need to scroll through the whole product list to get to the active ones, which is very tedious and time consuming.

Please see the attached videos below as examples.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Sep 16 2020
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  • Admin
    Carien Moolman commented
    26 Oct 09:09am

    Hi

    Thanks for your comments! Please encourage the sales staff to add their votes to this idea, or send us their details so we can add proxy votes on their behalf, or get in touch with them.

    Kind regards

    Carien Moolman

    Skynamo Product Team

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    16 Sep 06:45am

    I agree! The products that are not scoped to a customer should NOT show on the order form. If I'm doing an order at Pick and Pay, there's no reason for me to see greyed out Checkers products on the order page.

    In some cases internal sales staff using the web interface waste more time trying to do an order on Skynamo than simply using the ERP, because they need to scroll past 5000 greyed out products before seeing the products that are available for order at a spesific customer.